Motorcycle
Service | Performance | Repair
Motorcycle
Service | Performance | Repair
the Suspension Lab
Over 50+ years
of suspension mastery
suspension performance engineered.
Most riders are fighting their bikes without even knowing it.
Factory settings are built for ‘EVERYONE,’ which means they aren’t truly built for YOU. At Suspension Matters, we treat your bike’s handling like the science it is.
Our Suspension Lab isn’t just a corner of the shop—it’s a controlled lab environment where we strip away the compromises of mass production to unlock your bike’s true potential.
From full 360° Chassis Blueprinting to precision Internal Cartridge Conversions, our expertise is rooted in decades of trackside data and pro-level racing.
Full Circuit Rework
The 360° Synchronized Overhaul. A motorcycle is a singular machine, yet most riders service their suspension in halves. Our Full Circuit Rework is a complete, front-to-back engineering reset designed for the rider who demands a ‘Factory-Plus’ baseline.
We don’t just service parts; we harmonize the entire chassis by performing a simultaneous, surgical rebuild of both your forks and your rear shock. By matching the damping curves and hydraulic response of your front and rear units at the same time, we eliminate the ‘pitching’ and instability that plague stock setups.
]The result is a bike that tracks with laser precision, stays composed under heavy braking, and delivers the total confidence required to push your limits.
- Dual Fork Overhaul
- Shock Master Service
- Matched Damping Calibration
- Forensic Component Audit
View Service Pricing
Fork Services
Surgical Precision for the Front End. Your forks are the primary line of communication between the tire and your brain. Over time, heat and friction break down hydraulic fluid, coating internal valving in sludge and robbing you of feel. We don’t just ‘drain and fill.’ Our Factory-Plus Fork Service is a complete surgical overhaul designed to restore 100% damping consistency.
- Comprehensive Tear Down
- Ultrasonic Cleaning
- Component Inspection
- Pro-Grade Fluids
- Vacuum-Bled Assembly
- 6-Month Warranty
- Single or Dual Fork Services Available
View Service Pricing
Shock Services
High-Pressure Precision. A tired shock doesn’t just feel ‘bumpy’—it’s a safety hazard that robs you of grip and ruins your bike’s composure. When your rear end starts wallowing in corners or kicking back over ripples, your tires are doing the work your suspension should be doing. At Suspension Matters, we reset your shock to a ‘Factory-Plus’ baseline, restoring the plush, planted feel that allows you to drive out of corners with total confidence and zero guesswork.
- Forensic Disassembly
- Ultrasonic Cleaning
- High Performance Component Swaps
- Vacuum Bled Reassembly
- Nitrogen Recharge
- Shaft Polishing
View Service Pricing
Cartridge Upgrades
Pro-Level Internal Conversion. Standard factory internals are built for a budget, not for your personal best. A cartridge upgrade completely replaces your fork’s restrictive OEM valving with precision-engineered, closed-chamber technology.
This service is designed for the rider who has outgrown ‘stock’ and requires the high-speed stability and linear damping feel found only in professional racing. By moving to a dedicated cartridge system, you gain a wider range of adjustability and a level of front-end communication that simply isn’t possible with standard hardware.
- OEM Internal Extraction
- Bore Inspection & Preparation
- Cartridge Integration
- Spring Rate Calibration
- Hydraulic Measurement
- External Control Alignment
Start an Inquiry
Vital Fluids Exchange
Restore Hydraulic Consistency. Fluid is the lifeblood of your suspension, but it’s also the first thing to fail. Heat and friction constantly shear down the molecules in your oil, turning it into a contaminated sludge that makes your bike feel ‘lazy’ and unresponsive.
Our Vital Fluids Exchange is a surgical maintenance service designed to flush away performance-robbing debris and restore the crisp, predictable damping your bike had on day one. It is the most cost-effective way to protect your internals and maintain ‘Factory-Plus’ confidence without a total mechanical teardown.
- Contaminated Fluid Extraction
- System Flush
- Seal & Wiper Lubrication
- High-VI Fluid Integration
- Air-Gap Calibration
- Clicker Baseline Reset
View Service Pricing
360° Geometric set up
Total Chassis Calibration. A bike with perfect suspension can still handle poorly if the geometry is wrong. If your bike feels ‘heavy’ on turn-in, unstable at high speeds, or won’t hold a line, your chassis is out of balance. If your bike resists turn-in, runs wide on exits, or feels nervous at speed, your front-to-rear balance is off.
We take the guesswork out of your setup by aligning the bike’s stance to your specific weight and riding style. We don’t just ‘turn knobs’—we synchronize your sag numbers with your compression and rebound settings to ensure the bike moves as a singular, stable unit. This is the essential ‘Factory-Plus’ baseline that allows you to stop fighting the machine and start trusting it.
- Static & Dynamic Sag Calculation
- Chassis Pitch Analysis
- Hyrdaulic Balancing
- Spring Preload Optimization
- Ride Height Synchronization
View Service Pricing
Warranty guaranteed.
You don’t need to be a suspension engineer to feel the difference—you just need to trust the experts who are. We translate the complex physics of rake, trail, and damping into a bike that finally does exactly what you ask of it.
Better feel. More grip. Total confidence.
FULL CIRCUIT REWORK
Dual Fork & Shock Overhaul-
Set Up Add On - $49.95!
Thorough Cleaning, Performance Part Replacement, Labor,
& 6-mo Warranty.
FulL Circuit Suspension Rework
Unlock Your Ride’s Potential with Our Full Circuit Suspension Rework
Don’t leave your bike’s performance to chance. Whether you’re a weekend warrior or a track-day enthusiast, our Full Circuit Suspension Rework is essential for optimizing comfort, handling, and safety.
At Suspension Matters in Azusa, CA, we specialize in motorcycle suspension tuning. Our comprehensive service includes a meticulous rebuild of both forks and shocks, ensuring every ride is a thrilling yet controlled experience.
Includes: Detailed cleaning, quality parts replacement, expert labor, and a 6-month warranty.
Technical Edge
Understanding the mechanics behind your suspension is crucial for achieving peak performance. Our Full Circuit Suspension Rework consists of:
Fork Rebuilds: We disassemble and clean each fork, replacing worn components to ensure optimal damping and preload settings tailored to your riding style.
Shock Service: We service seals and gas chambers in your shock, optimizing performance for both street and track conditions.
Custom Adjustments: Our team fine-tunes sag settings based on your weight and riding preferences, enhancing stability and responsiveness.
Why Get a Full Circuit Suspension Rework?
Experience unparalleled benefits with our Full Circuit Suspension Rework:
- Enhanced Comfort: Say goodbye to harsh bumps and jarring impacts. A tuned suspension absorbs shocks, allowing you to enjoy longer rides without fatigue.
- Improved Handling: Enjoy precise steering and cornering confidence. With optimized suspension, your bike responds intuitively, making every twist and turn a joy to navigate.
- Increased Safety: A well-tuned suspension ensures better tire contact with the road, enhancing grip and stability, especially in challenging conditions like those found on Azusa Canyon.
- Longer Component Life: Regular suspension maintenance can extend the life of your bike’s components, saving you money on future repairs.
Shock Service
Full Maintenance & Service-
Set Up Add On - $49.95
Thorough Cleaning, Performance Part Replacement, Labor,
& 6-mo Warranty.
Rear Shock Service: Restore Your Bike’s Baseline
The rear shock is the heart of your motorcycle’s geometry.
If your bike feels “wallowy,” kicks back over bumps on Azusa Canyon, or has visible oil on the shaft, your damping has likely failed. A worn shock doesn’t just ride poorly—it destroys your tires and compromises your traction.
At Suspension Matters in Azusa, CA, we provide factory-level shock servicing that goes far beyond a simple oil change. We specialize in pressurized nitrogen systems and precision shim-stack tuning to ensure your rear tire stays glued to the pavement.
Includes: Full nitrogen discharge, internal inspection, seal head replacement, fresh high-VI fluid, and a 6-month performance warranty.
WHY BOOK A SHOCK SERVICE?
When your shock is working correctly, you stop fighting the bike and start riding it.
Eliminate “The Kick”: A fresh rebuild restores your rebound damping, stopping the seat from “bucking” you forward when hitting expansion joints or mid-corner bumps.
Better Tire Life: Properly damped suspension prevents “cupping” and uneven wear on your rear tire, saving you hundreds of dollars in rubber over the season.
Predictable Drive: Experience a massive increase in confidence when rolling on the throttle out of a corner. The bike stays composed, the rear end stays planted, and your traction control (if equipped) doesn’t have to work overtime.
Passenger & Luggage Stability: If you ride two-up or carry gear, a serviced shock handles the extra load without “bottoming out” or feeling vague.
Dual Fork Service
Full Maintenance-
Set Up Add On - $49.95!
Thorough Cleaning, Performance Part Replacement, Labor,
& 6-mo Warranty.
Dual fork service overhaul
Experience Precision with Our Dual Fork Service
Don’t let subpar suspension hold you back. Whether you’re navigating city streets or carving through the canyons, our Dual Fork Service is designed to enhance your motorcycle’s handling and comfort.
At Suspension Matters in Azusa, CA, we specialize in motorcycle suspension tuning, and our Dual Fork Service ensures your bike’s front end is primed for peak performance.
Includes: Comprehensive disassembly, cleaning, parts replacement, expert labor, and a 6-month warranty.
WHY BOOK A Dual fork service?
Unlock a new level of riding with our Dual Fork Service:
Enhanced Stability: Enjoy improved front-end control, making it easier to navigate tight corners and maintain balance at higher speeds.
Smoother Rides: Our service reduces harshness over bumps and road imperfections, allowing for a more comfortable ride on long journeys or rough roads.
Increased Confidence: With optimized fork performance, you’ll experience better feedback and handling, empowering you to push your limits safely.
Longer Fork Life: Regular maintenance can prevent costly repairs down the line, extending the life of your suspension components.
Single Fork Service
Maintenance & Servicing-
Set Up Add On - $49.95!
Thorough Cleaning, Performance Part Replacement, Labor,
& 6-mo Warranty.
Single Fork Service
Stop compromising your front-end feel.
Whether you’ve noticed a leaking seal on a single leg or your bike utilizes a single-function fork design (common on many modern entry-level and mid-range motorcycles), ignoring a failing fork ruins your geometry and your safety.
At Suspension Matters in Azusa, we don’t just “swap seals.” We perform a surgical teardown to ensure your damping rod, bushings, and shim stacks are within factory spec before reassembly.
Includes: Full internal cleaning, inspection of stanchion tubes, fresh high-performance fork oil, and our 6-month leak-free warranty.
WHY BOOK A SINGLE FORK REBUILD?
A fresh fork isn’t just about stopping a leak; it’s about how the bike communicates with your hands.
Eliminate Brake Dive: Properly leveled oil and fresh valving keep the front end composed when you’re hard on the binders heading into a turn on Azusa Canyon.
Restored Trail & Geometry: When one fork fails, your bike’s rake and trail can fluctuate. This service restores the predictable “turn-in” feel you had when the bike was new.
Saved Hardware: Catching a leak early prevents fork oil from contaminating your brake pads—a common and expensive mistake we see at our shop.
How often should I service my suspension?
For street riders, we recommend a “surgical refresh” (fluid and inspection) every 15,000 miles or every two years. However, if you are riding Glendora Mountain Road (GMR) every weekend or doing track days, your suspension fluid breaks down much faster due to heat and high-speed damping cycles. In these cases, we recommend an annual service.
Can I just replace the seals if they aren’t leaking yet?
Yes, and you should. Suspension fluid degrades over time, losing its viscosity and ability to manage heat. By the time a seal leaks, the internal oil is usually contaminated with “sludge” that can wear down your expensive internal bushings and shim stacks. Preventive maintenance is significantly cheaper than replacing a scored fork tube.
What is the “6-month warranty” cover?
We stand by our precision. Our warranty covers any leaks or mechanical failures related to the labor and parts we installed. If a seal fails under normal riding conditions within 6 months, we bring it back in and make it right—no questions asked.
How long does a typical service take?
While it depends on our current shop volume, most standard fork or shock services are completed within 1 business days once the parts are on the bench. We recommend booking in advance to ensure the fastest turnaround so you don’t miss your next weekend ride.
What is the difference between the Full Circuit and a Single Fork service?
Full Circuit: This is the “Total Reset.” We rebuild both front forks and the rear shock. This ensures your bike’s geometry is balanced.
Single/Dual Fork: These are front-end specific. If your rear shock is a high-end aftermarket unit or was recently serviced, you may only need the front end matched to it.
Why do I need a “Geometric Set-Up” after a service?
Refreshing the hardware is step one. Step two is “Mastering the Machine.” Once the internals are fresh, we set your Sag, Preload, and Damping specifically for your body weight and riding style. Without this, you’re only getting 50% of the benefit of the service.
Why can’t I service my own rear shock?
Most modern rear shocks are nitrogen-charged at extremely high pressures (often 150-200+ PSI). Opening a shock without the proper discharge tools is dangerous. Furthermore, we use specialized vacuum-bleeding equipment to ensure there are zero air bubbles in the oil, which is nearly impossible to achieve in a home garage.
My bike feels “bouncy” in the rear; will a rebuild fix this?
Usually, yes. A “bouncy” or “wallowy” feeling is a classic sign that your rebound damping has failed because the oil has thinned out or leaked. A full rebuild restores that controlled, planted feeling.
the Suspension Lab
Over 50+ years of suspension mastery
suspension performance engineered.
Most riders are fighting their bikes without even knowing it.
Factory settings are built for ‘EVERYONE,’ which means they aren’t truly built for YOU. At Suspension Matters, we treat your bike’s handling like the science it is.
Our Suspension Lab isn’t just a corner of the shop—it’s a controlled lab environment where we strip away the compromises of mass production to unlock your bike’s true potential.
From full 360° Chassis Blueprinting to precision Internal Cartridge Conversions, our expertise is rooted in decades of trackside data and pro-level racing.
Full Circuit Rework
The 360° Synchronized Overhaul. A motorcycle is a singular machine, yet most riders service their suspension in halves. Our Full Circuit Rework is a complete, front-to-back engineering reset designed for the rider who demands a ‘Factory-Plus’ baseline.
We don’t just service parts; we harmonize the entire chassis by performing a simultaneous, surgical rebuild of both your forks and your rear shock. By matching the damping curves and hydraulic response of your front and rear units at the same time, we eliminate the ‘pitching’ and instability that plague stock setups.
]The result is a bike that tracks with laser precision, stays composed under heavy braking, and delivers the total confidence required to push your limits.
- Dual Fork Overhaul
- Shock Master Service
- Matched Damping Calibration
- Forensic Component Audit
View Service Pricing
Fork Services
Surgical Precision for the Front End. Your forks are the primary line of communication between the tire and your brain. Over time, heat and friction break down hydraulic fluid, coating internal valving in sludge and robbing you of feel. We don’t just ‘drain and fill.’ Our Factory-Plus Fork Service is a complete surgical overhaul designed to restore 100% damping consistency.
- Comprehensive Tear Down
- Ultrasonic Cleaning
- Component Inspection
- Pro-Grade Fluids
- Vacuum-Bled Assembly
- 6-Month Warranty
- Single or Dual Fork Services Available
View Service Pricing
Shock Services
High-Pressure Precision. A tired shock doesn’t just feel ‘bumpy’—it’s a safety hazard that robs you of grip and ruins your bike’s composure. When your rear end starts wallowing in corners or kicking back over ripples, your tires are doing the work your suspension should be doing. At Suspension Matters, we reset your shock to a ‘Factory-Plus’ baseline, restoring the plush, planted feel that allows you to drive out of corners with total confidence and zero guesswork.
- Forensic Disassembly
- Ultrasonic Cleaning
- High Performance Component Swaps
- Vacuum Bled Reassembly
- Nitrogen Recharge
- Shaft Polishing
View Service Pricing
Cartridge Upgrades
Pro-Level Internal Conversion. Standard factory internals are built for a budget, not for your personal best. A cartridge upgrade completely replaces your fork’s restrictive OEM valving with precision-engineered, closed-chamber technology.
This service is designed for the rider who has outgrown ‘stock’ and requires the high-speed stability and linear damping feel found only in professional racing. By moving to a dedicated cartridge system, you gain a wider range of adjustability and a level of front-end communication that simply isn’t possible with standard hardware.
- OEM Internal Extraction
- Bore Inspection & Preparation
- Cartridge Integration
- Spring Rate Calibration
- Hydraulic Measurement
- External Control Alignment
Start an Inquiry
Vital Fluids Exchange
Restore Hydraulic Consistency. Fluid is the lifeblood of your suspension, but it’s also the first thing to fail. Heat and friction constantly shear down the molecules in your oil, turning it into a contaminated sludge that makes your bike feel ‘lazy’ and unresponsive.
Our Vital Fluids Exchange is a surgical maintenance service designed to flush away performance-robbing debris and restore the crisp, predictable damping your bike had on day one. It is the most cost-effective way to protect your internals and maintain ‘Factory-Plus’ confidence without a total mechanical teardown.
- Contaminated Fluid Extraction
- System Flush
- Seal & Wiper Lubrication
- High-VI Fluid Integration
- Air-Gap Calibration
- Clicker Baseline Reset
View Service Pricing
360° Geometric set up
Total Chassis Calibration. A bike with perfect suspension can still handle poorly if the geometry is wrong. If your bike feels ‘heavy’ on turn-in, unstable at high speeds, or won’t hold a line, your chassis is out of balance. If your bike resists turn-in, runs wide on exits, or feels nervous at speed, your front-to-rear balance is off.
We take the guesswork out of your setup by aligning the bike’s stance to your specific weight and riding style. We don’t just ‘turn knobs’—we synchronize your sag numbers with your compression and rebound settings to ensure the bike moves as a singular, stable unit. This is the essential ‘Factory-Plus’ baseline that allows you to stop fighting the machine and start trusting it.
- Static & Dynamic Sag Calculation
- Chassis Pitch Analysis
- Hyrdaulic Balancing
- Spring Preload Optimization
- Ride Height Synchronization
View Service Pricing
Warranty guaranteed.
You don’t need to be a suspension engineer to feel the difference—you just need to trust the experts who are. We translate the complex physics of rake, trail, and damping into a bike that finally does exactly what you ask of it.
Better feel. More grip. Total confidence.
FULL CIRCUIT REWORK
Dual Fork & Shock Overhaul-
Set Up Add On - $49.95!
Thorough Cleaning, Performance Part Replacement, Labor,
& 6-mo Warranty.
FulL Circuit Suspension Rework
Unlock Your Ride’s Potential with Our Full Circuit Suspension Rework
Don’t leave your bike’s performance to chance. Whether you’re a weekend warrior or a track-day enthusiast, our Full Circuit Suspension Rework is essential for optimizing comfort, handling, and safety.
At Suspension Matters in Azusa, CA, we specialize in motorcycle suspension tuning. Our comprehensive service includes a meticulous rebuild of both forks and shocks, ensuring every ride is a thrilling yet controlled experience.
Includes: Detailed cleaning, quality parts replacement, expert labor, and a 6-month warranty.
Technical Edge
Understanding the mechanics behind your suspension is crucial for achieving peak performance. Our Full Circuit Suspension Rework consists of:
Fork Rebuilds: We disassemble and clean each fork, replacing worn components to ensure optimal damping and preload settings tailored to your riding style.
Shock Service: We service seals and gas chambers in your shock, optimizing performance for both street and track conditions.
Custom Adjustments: Our team fine-tunes sag settings based on your weight and riding preferences, enhancing stability and responsiveness.
Why Get a Full Circuit Suspension Rework?
Experience unparalleled benefits with our Full Circuit Suspension Rework:
- Enhanced Comfort: Say goodbye to harsh bumps and jarring impacts. A tuned suspension absorbs shocks, allowing you to enjoy longer rides without fatigue.
- Improved Handling: Enjoy precise steering and cornering confidence. With optimized suspension, your bike responds intuitively, making every twist and turn a joy to navigate.
- Increased Safety: A well-tuned suspension ensures better tire contact with the road, enhancing grip and stability, especially in challenging conditions like those found on Azusa Canyon.
- Longer Component Life: Regular suspension maintenance can extend the life of your bike’s components, saving you money on future repairs.
Shock Service
Full Maintenance & Service-
Set Up Add On - $49.95
Thorough Cleaning, Performance Part Replacement, Labor,
& 6-mo Warranty.
Rear Shock Service: Restore Your Bike’s Baseline
The rear shock is the heart of your motorcycle’s geometry.
If your bike feels “wallowy,” kicks back over bumps on Azusa Canyon, or has visible oil on the shaft, your damping has likely failed. A worn shock doesn’t just ride poorly—it destroys your tires and compromises your traction.
At Suspension Matters in Azusa, CA, we provide factory-level shock servicing that goes far beyond a simple oil change. We specialize in pressurized nitrogen systems and precision shim-stack tuning to ensure your rear tire stays glued to the pavement.
Includes: Full nitrogen discharge, internal inspection, seal head replacement, fresh high-VI fluid, and a 6-month performance warranty.
WHY BOOK A SHOCK SERVICE?
When your shock is working correctly, you stop fighting the bike and start riding it.
Eliminate “The Kick”: A fresh rebuild restores your rebound damping, stopping the seat from “bucking” you forward when hitting expansion joints or mid-corner bumps.
Better Tire Life: Properly damped suspension prevents “cupping” and uneven wear on your rear tire, saving you hundreds of dollars in rubber over the season.
Predictable Drive: Experience a massive increase in confidence when rolling on the throttle out of a corner. The bike stays composed, the rear end stays planted, and your traction control (if equipped) doesn’t have to work overtime.
Passenger & Luggage Stability: If you ride two-up or carry gear, a serviced shock handles the extra load without “bottoming out” or feeling vague.
Dual Fork Service
Full Maintenance-
Set Up Add On - $49.95!
Thorough Cleaning, Performance Part Replacement, Labor,
& 6-mo Warranty.
Dual fork service overhaul
Experience Precision with Our Dual Fork Service
Don’t let subpar suspension hold you back. Whether you’re navigating city streets or carving through the canyons, our Dual Fork Service is designed to enhance your motorcycle’s handling and comfort.
At Suspension Matters in Azusa, CA, we specialize in motorcycle suspension tuning, and our Dual Fork Service ensures your bike’s front end is primed for peak performance.
Includes: Comprehensive disassembly, cleaning, parts replacement, expert labor, and a 6-month warranty.
WHY BOOK A Dual fork service?
Unlock a new level of riding with our Dual Fork Service:
Enhanced Stability: Enjoy improved front-end control, making it easier to navigate tight corners and maintain balance at higher speeds.
Smoother Rides: Our service reduces harshness over bumps and road imperfections, allowing for a more comfortable ride on long journeys or rough roads.
Increased Confidence: With optimized fork performance, you’ll experience better feedback and handling, empowering you to push your limits safely.
Longer Fork Life: Regular maintenance can prevent costly repairs down the line, extending the life of your suspension components.
Single Fork Service
Maintenance & Servicing-
Set Up Add On - $49.95!
Thorough Cleaning, Performance Part Replacement, Labor,
& 6-mo Warranty.
Single Fork Service
Stop compromising your front-end feel.
Whether you’ve noticed a leaking seal on a single leg or your bike utilizes a single-function fork design (common on many modern entry-level and mid-range motorcycles), ignoring a failing fork ruins your geometry and your safety.
At Suspension Matters in Azusa, we don’t just “swap seals.” We perform a surgical teardown to ensure your damping rod, bushings, and shim stacks are within factory spec before reassembly.
Includes: Full internal cleaning, inspection of stanchion tubes, fresh high-performance fork oil, and our 6-month leak-free warranty.
WHY BOOK A SINGLE FORK REBUILD?
A fresh fork isn’t just about stopping a leak; it’s about how the bike communicates with your hands.
Eliminate Brake Dive: Properly leveled oil and fresh valving keep the front end composed when you’re hard on the binders heading into a turn on Azusa Canyon.
Restored Trail & Geometry: When one fork fails, your bike’s rake and trail can fluctuate. This service restores the predictable “turn-in” feel you had when the bike was new.
Saved Hardware: Catching a leak early prevents fork oil from contaminating your brake pads—a common and expensive mistake we see at our shop.
How often should I service my suspension?
For street riders, we recommend a “surgical refresh” (fluid and inspection) every 15,000 miles or every two years. However, if you are riding Glendora Mountain Road (GMR) every weekend or doing track days, your suspension fluid breaks down much faster due to heat and high-speed damping cycles. In these cases, we recommend an annual service.
Can I just replace the seals if they aren’t leaking yet?
Yes, and you should. Suspension fluid degrades over time, losing its viscosity and ability to manage heat. By the time a seal leaks, the internal oil is usually contaminated with “sludge” that can wear down your expensive internal bushings and shim stacks. Preventive maintenance is significantly cheaper than replacing a scored fork tube.
What is the “6-month warranty” cover?
We stand by our precision. Our warranty covers any leaks or mechanical failures related to the labor and parts we installed. If a seal fails under normal riding conditions within 6 months, we bring it back in and make it right—no questions asked.
How long does a typical service take?
While it depends on our current shop volume, most standard fork or shock services are completed within 1 business days once the parts are on the bench. We recommend booking in advance to ensure the fastest turnaround so you don’t miss your next weekend ride.
What is the difference between the Full Circuit and a Single Fork service?
Full Circuit: This is the “Total Reset.” We rebuild both front forks and the rear shock. This ensures your bike’s geometry is balanced.
Single/Dual Fork: These are front-end specific. If your rear shock is a high-end aftermarket unit or was recently serviced, you may only need the front end matched to it.
Why do I need a “Geometric Set-Up” after a service?
Refreshing the hardware is step one. Step two is “Mastering the Machine.” Once the internals are fresh, we set your Sag, Preload, and Damping specifically for your body weight and riding style. Without this, you’re only getting 50% of the benefit of the service.
Why can’t I service my own rear shock?
Most modern rear shocks are nitrogen-charged at extremely high pressures (often 150-200+ PSI). Opening a shock without the proper discharge tools is dangerous. Furthermore, we use specialized vacuum-bleeding equipment to ensure there are zero air bubbles in the oil, which is nearly impossible to achieve in a home garage.
My bike feels “bouncy” in the rear; will a rebuild fix this?
Usually, yes. A “bouncy” or “wallowy” feeling is a classic sign that your rebound damping has failed because the oil has thinned out or leaked. A full rebuild restores that controlled, planted feeling.